Knowledge-work-plugins contact-center/android

Zoom Contact Center SDK for Android. Use for native Android chat/video/ZVA/scheduled callback integrations, campaign mode, service lifecycle, and rejoin handling.

install

source · Clone the upstream repo

git clone https://github.com/anthropics/knowledge-work-plugins

Claude Code · Install into ~/.claude/skills/

T=$(mktemp -d) && git clone --depth=1 https://github.com/anthropics/knowledge-work-plugins "$T" && mkdir -p ~/.claude/skills && cp -r "$T/partner-built/zoom-plugin/skills/contact-center/android" ~/.claude/skills/anthropics-knowledge-work-plugins-contact-center-android && rm -rf "$T"

manifest: partner-built/zoom-plugin/skills/contact-center/android/SKILL.md

source content

Zoom Contact Center SDK - Android

Official docs:

Quick Links

SDK Surface Summary

SDK manager:
```
ZoomCCInterface
```
Channel services:
```
getZoomCCChatService()
```
```
getZoomCCVideoService()
```
```
getZoomCCZVAService()
```
```
getZoomCCScheduledCallbackService()
```
Campaign support via web campaign service and campaign metadata.

Hard Guardrails

Initialize SDK in
```
Application.onCreate
```
.
Use
```
ZoomCCItem
```
to define channel + identifiers.
Use
```
entryId
```
for chat/video/ZVA.
Use
```
apiKey
```
for scheduled callback and campaign mode.
Release services on teardown.

Common Chains

Contact Center app and engagement context: ../../zoom-apps-sdk/SKILL.md
Contact Center API automation: ../../rest-api/SKILL.md

Operations

RUNBOOK.md - 5-minute preflight and debugging checklist.