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claude-code

Knowledge-work-plugins contact-center/ios

Zoom Contact Center SDK for iOS. Use for native iOS chat/video/ZVA/scheduled callback integrations, app lifecycle bridging, rejoin flow, and callback handling.

install
source · Clone the upstream repo
git clone https://github.com/anthropics/knowledge-work-plugins
Claude Code · Install into ~/.claude/skills/
T=$(mktemp -d) && git clone --depth=1 https://github.com/anthropics/knowledge-work-plugins "$T" && mkdir -p ~/.claude/skills && cp -r "$T/partner-built/zoom-plugin/skills/contact-center/ios" ~/.claude/skills/anthropics-knowledge-work-plugins-contact-center-ios && rm -rf "$T"
manifest: partner-built/zoom-plugin/skills/contact-center/ios/SKILL.md
source content

Zoom Contact Center SDK - iOS

Official docs:

Quick Links

  1. concepts/sdk-lifecycle.md
  2. examples/service-patterns.md
  3. references/ios-reference-map.md
  4. troubleshooting/common-issues.md

SDK Surface Summary

  • Manager: 
    ZoomCCInterface.sharedInstance()
  • Context: 
    ZoomCCContext
  • Items: 
    ZoomCCItem
  • Services:
  • chatService
  • zvaService
  • videoService
  • scheduledCallbackService

Hard Guardrails

  • Set 
    ZoomCCContext
    before channel operations.
  • Forward app lifecycle calls (
    appDidBecomeActive
    , 
    appDidEnterBackgroud
    , 
    appWillResignActive
    , 
    appWillTerminate
    ).
  • Use item-based initialization for channels.
  • Keep rejoin URL handling connected to the video service path.

Common Chains

Operations

  • RUNBOOK.md - 5-minute preflight and debugging checklist.