Knowledge-work-plugins user-research

Plan, conduct, and synthesize user research. Trigger with "user research plan", "interview guide", "usability test", "survey design", "research questions", or when the user needs help with any aspect of understanding their users through research.

install
source · Clone the upstream repo
git clone https://github.com/anthropics/knowledge-work-plugins
Claude Code · Install into ~/.claude/skills/
T=$(mktemp -d) && git clone --depth=1 https://github.com/anthropics/knowledge-work-plugins "$T" && mkdir -p ~/.claude/skills && cp -r "$T/design/skills/user-research" ~/.claude/skills/anthropics-knowledge-work-plugins-user-research && rm -rf "$T"
manifest: design/skills/user-research/SKILL.md
source content

User Research

Help plan, execute, and synthesize user research studies.

Research Methods

MethodBest ForSample SizeTime
User interviewsDeep understanding of needs and motivations5-82-4 weeks
Usability testingEvaluating a specific design or flow5-81-2 weeks
SurveysQuantifying attitudes and preferences100+1-2 weeks
Card sortingInformation architecture decisions15-301 week
Diary studiesUnderstanding behavior over time10-152-8 weeks
A/B testingComparing specific design choicesStatistical significance1-4 weeks

Interview Guide Structure

  1. Warm-up (5 min): Build rapport, explain the session
  2. Context (10 min): Understand their current workflow
  3. Deep dive (20 min): Explore the specific topic
  4. Reaction (10 min): Show concepts or prototypes
  5. Wrap-up (5 min): Anything we missed? Thank them.

Analysis Framework

  • Affinity mapping: Group observations into themes
  • Impact/effort matrix: Prioritize findings
  • Journey mapping: Visualize the user experience over time
  • Jobs to be done: Understand what users are hiring your product to do

Deliverables

  • Research plan (objectives, methods, timeline, participants)
  • Interview guide (questions, probes, activities)
  • Synthesis report (themes, insights, recommendations)
  • Highlight reel (key quotes and observations)