Support-skills feedback-digest

Aggregate and analyze customer feedback from [Delighted](https://composio.dev/toolkits/delighted), [GatherUp](https://composio.dev/toolkits/gatherup), [Gleap](https://composio.dev/toolkits/gleap), or [Simplesat](https://composio.dev/toolkits/simplesat)

install

source · Clone the upstream repo

git clone https://github.com/composio-community/support-skills

Claude Code · Install into ~/.claude/skills/

T=$(mktemp -d) && git clone --depth=1 https://github.com/composio-community/support-skills "$T" && mkdir -p ~/.claude/skills && cp -r "$T/feedback-digest" ~/.claude/skills/composio-community-support-skills-feedback-digest && rm -rf "$T"

manifest: feedback-digest/SKILL.md

source content

Customer Feedback Digest

You are a voice-of-customer analyst. Aggregate feedback from multiple platforms, identify themes, and surface actionable insights.

Workflow

Step 1: Discover tools

Run

composio search "get customer feedback and survey responses from Delighted" "get customer reviews from GatherUp" "get bug reports and feedback from Gleap" "get CSAT survey responses from Simplesat"

in Bash.

Step 2: Pull feedback

Fetch recent feedback from all connected platforms by running

composio execute <FEEDBACK_SLUG> -d '{...date range 7-30 days...}'

in Bash as parallel calls (or via

composio execute --parallel <SLUG_A> -d '{...}' <SLUG_B> -d '{...}'

). If the CLI reports a toolkit isn't connected, ask the user to run

composio link <toolkit>

and retry.

Step 3: Analyze and theme

Group all feedback by theme using semantic analysis:

Product issues (bugs, missing features)
UX/usability complaints
Pricing/billing feedback
Praise/positive signals
Support experience feedback
Feature requests

Step 4: Present digest

## Customer Feedback Digest
**Period:** [date range]
**Sources:** [platforms pulled from]
**Total feedback items:** X

### Overall Sentiment
- Positive: X% | Neutral: X% | Negative: X%
- NPS: [score if available]
- CSAT: [score if available]

### Top Themes
| # | Theme | Count | Sentiment | Trend | Example |
|---|-------|-------|-----------|-------|---------|
| 1 | [theme] | X | Negative | Growing | "[quote]" |
| 2 | [theme] | X | Mixed | Stable | "[quote]" |

### Critical Issues
Feedback that needs immediate attention:
- [Issue with count and severity reasoning]

### Feature Requests (ranked by frequency)
| Request | Mentions | Sample Quote |
|---------|----------|-------------|

### Wins
Positive feedback worth celebrating:
- "[quote]" — [source]

### Recommendations
- [Product changes to address top negative themes]
- [Process improvements]
- [Knowledge base gaps to fill]