Claude-code-plugins-plus-skills fondo-common-errors

install
source · Clone the upstream repo
git clone https://github.com/jeremylongshore/claude-code-plugins-plus-skills
Claude Code · Install into ~/.claude/skills/
T=$(mktemp -d) && git clone --depth=1 https://github.com/jeremylongshore/claude-code-plugins-plus-skills "$T" && mkdir -p ~/.claude/skills && cp -r "$T/plugins/saas-packs/fondo-pack/skills/fondo-common-errors" ~/.claude/skills/jeremylongshore-claude-code-plugins-plus-skills-fondo-common-errors && rm -rf "$T"
manifest: plugins/saas-packs/fondo-pack/skills/fondo-common-errors/SKILL.md
source content

Fondo Common Errors

Overview

Quick reference for common Fondo platform issues and their resolutions.

Integration Sync Issues

IssueCauseSolution
Bank transactions not appearingPlaid connection expiredDashboard > Integrations > Re-connect bank
Gusto data staleOAuth token expired (90-day limit)Re-authorize in Integrations
Stripe revenue missingWebhook not configuredConnect Stripe in Dashboard > Integrations
Duplicate transactionsMultiple connections to same bankRemove duplicate in Integrations
Payroll amounts wrongMid-period payroll changeNotify Fondo CPA via Dashboard > Messages

Categorization Errors

ErrorFix
Software expense marked as OfficeRecategorize in Transactions, Fondo learns
Contractor marked as VendorEnsure 1099 classification matches in payroll
Inter-company transfer as RevenueMark as Transfer in Transactions
R&D expense not flaggedTag employee/activity as R&D in Dashboard

R&D Credit Issues

IssueCauseSolution
Credit is $0No qualifying W-2 employeesHire W-2 (not 1099) for R&D work
Credit lower than expectedActivities not properly documentedSchedule call with Fondo CPA team
Ineligible (>$5M revenue)Exceeds startup thresholdCredit still available, just not payroll offset
Missing contractor hoursTime tracking not connectedUpload contractor time logs manually

Escalation

  1. Dashboard > Messages > New Message (response within 1 business day)
  2. Schedule call with CPA team via Dashboard > Support
  3. For urgent tax deadlines: email support@fondo.com

Resources

Next Steps

For diagnostic data collection, see

fondo-debug-bundle
.