Lokalise Debug Bundle

Current State

!

node --version 2>/dev/null || echo 'N/A'

python3 --version 2>/dev/null || echo 'N/A'

uname -a

Overview

Collect all diagnostic information needed to troubleshoot Lokalise integration issues or file a support ticket — environment versions, SDK/CLI status, API connectivity, project listings with key counts, upload process status, and redacted logs, bundled into a timestamped

.tar.gz

Prerequisites

• LOKALISE_API_TOKEN

  environment variable set (or token available to provide)

• curl

  and

  jq

  available on PATH
• Optional:

  @lokalise/node-api

  SDK installed in current project
• Optional:

  lokalise2

  CLI installed

Instructions

Step 1: Create the Bundle Directory

set -euo pipefail
TIMESTAMP=$(date +%Y%m%d-%H%M%S)
BUNDLE_DIR="lokalise-debug-${TIMESTAMP}"
mkdir -p "${BUNDLE_DIR}"
echo "Bundle directory: ${BUNDLE_DIR}"

Step 2: Collect Environment Information

set -euo pipefail
cat > "${BUNDLE_DIR}/environment.txt" <<ENVEOF
=== System ===
OS: $(uname -srm)
Shell: ${SHELL:-unknown}
Date: $(date -u +"%Y-%m-%dT%H:%M:%SZ")

=== Runtime Versions ===
Node.js: $(node --version 2>/dev/null || echo 'not installed')
npm: $(npm --version 2>/dev/null || echo 'not installed')
Python: $(python3 --version 2>/dev/null || echo 'not installed')

=== Lokalise SDK ===
$(npm list @lokalise/node-api 2>/dev/null || echo 'SDK not found in project')

=== Lokalise CLI ===
$(lokalise2 --version 2>/dev/null || echo 'CLI not installed')

=== Token Status ===
LOKALISE_API_TOKEN: $([ -n "${LOKALISE_API_TOKEN:-}" ] && echo "SET (${#LOKALISE_API_TOKEN} chars)" || echo "NOT SET")
ENVEOF
echo "Environment info collected."

Step 3: Test API Connectivity

set -euo pipefail
echo "=== API Connectivity Test ===" > "${BUNDLE_DIR}/api-connectivity.txt"

# Test DNS resolution
echo -e "\n--- DNS Resolution ---" >> "${BUNDLE_DIR}/api-connectivity.txt"
nslookup api.lokalise.com 2>&1 | tail -4 >> "${BUNDLE_DIR}/api-connectivity.txt" || echo "nslookup failed" >> "${BUNDLE_DIR}/api-connectivity.txt"

# Test HTTPS connectivity and response time
echo -e "\n--- HTTPS Connectivity ---" >> "${BUNDLE_DIR}/api-connectivity.txt"
curl -s -o /dev/null -w "HTTP Status: %{http_code}\nConnect Time: %{time_connect}s\nTTFB: %{time_starttransfer}s\nTotal Time: %{time_total}s\nRemote IP: %{remote_ip}\n" \
  -H "X-Api-Token: ${LOKALISE_API_TOKEN}" \
  "https://api.lokalise.com/api2/system/languages?limit=1" \
  >> "${BUNDLE_DIR}/api-connectivity.txt" 2>&1

# Check rate limit headers
echo -e "\n--- Rate Limit Headers ---" >> "${BUNDLE_DIR}/api-connectivity.txt"
curl -s -D - -o /dev/null \
  -H "X-Api-Token: ${LOKALISE_API_TOKEN}" \
  "https://api.lokalise.com/api2/system/languages?limit=1" 2>/dev/null \
  | grep -iE '(x-ratelimit|retry-after)' >> "${BUNDLE_DIR}/api-connectivity.txt" || echo "No rate limit headers found" >> "${BUNDLE_DIR}/api-connectivity.txt"

echo "API connectivity tested."

Step 4: List Projects and Key Counts

set -euo pipefail
echo "Fetching project list..."

curl -s -H "X-Api-Token: ${LOKALISE_API_TOKEN}" \
  "https://api.lokalise.com/api2/projects?limit=100&include_statistics=1" \
  | jq '[.projects[] | {
    project_id: .project_id,
    name: .name,
    base_language: .base_language_iso,
    keys: .statistics.keys_total,
    languages: (.statistics.languages // [] | length),
    progress: .statistics.progress_total,
    created: .created_at
  }]' > "${BUNDLE_DIR}/projects.json" 2>/dev/null || echo '{"error": "Failed to fetch projects"}' > "${BUNDLE_DIR}/projects.json"

# Summary line
PROJ_COUNT=$(jq 'length' "${BUNDLE_DIR}/projects.json" 2>/dev/null || echo "0")
TOTAL_KEYS=$(jq '[.[].keys // 0] | add // 0' "${BUNDLE_DIR}/projects.json" 2>/dev/null || echo "0")
echo "Found ${PROJ_COUNT} projects with ${TOTAL_KEYS} total keys."

Step 5: Check File Upload Process Status

set -euo pipefail
# Check queued processes for each project (file uploads are async)
echo "[]" > "${BUNDLE_DIR}/processes.json"

for PID in $(jq -r '.[].project_id' "${BUNDLE_DIR}/projects.json" 2>/dev/null); do
  curl -s -H "X-Api-Token: ${LOKALISE_API_TOKEN}" \
    "https://api.lokalise.com/api2/projects/${PID}/processes?limit=10" \
    | jq --arg pid "$PID" '[.processes[]? | {project_id: $pid, type: .type, status: .status, created_at: .created_at, message: .message}]' \
    >> "${BUNDLE_DIR}/processes-raw.json" 2>/dev/null || true
  sleep 0.17  # Respect 6 req/s rate limit
done

# Merge all process entries
jq -s 'flatten' "${BUNDLE_DIR}/processes-raw.json" > "${BUNDLE_DIR}/processes.json" 2>/dev/null || true
rm -f "${BUNDLE_DIR}/processes-raw.json"

PROC_COUNT=$(jq 'length' "${BUNDLE_DIR}/processes.json" 2>/dev/null || echo "0")
echo "Found ${PROC_COUNT} recent upload processes."

Step 6: Collect and Redact Application Logs

set -euo pipefail
# Gather any lokalise-related log lines from common locations
{
  echo "=== npm debug log (if exists) ==="
  cat ~/.npm/_logs/*-debug.log 2>/dev/null | grep -i lokalise | tail -50 || echo "No npm debug logs"

  echo -e "\n=== Application stderr/stdout (recent) ==="
  grep -ri "lokalise" /tmp/*.log 2>/dev/null | tail -30 || echo "No /tmp logs found"
} > "${BUNDLE_DIR}/logs-raw.txt" 2>/dev/null || true

# Redact sensitive values
sed -E \
  -e 's/([0-9a-f]{32,})/[REDACTED_TOKEN]/gi' \
  -e 's/(X-Api-Token:\s*)[^ ]*/\1[REDACTED]/gi' \
  -e 's/(apiKey:\s*["'"'"']?)[^"'"'"',]+/\1[REDACTED]/gi' \
  -e 's/[a-zA-Z0-9._%+-]+@[a-zA-Z0-9.-]+\.[a-zA-Z]{2,}/[REDACTED_EMAIL]/g' \
  "${BUNDLE_DIR}/logs-raw.txt" > "${BUNDLE_DIR}/logs-redacted.txt" 2>/dev/null || true
rm -f "${BUNDLE_DIR}/logs-raw.txt"
echo "Logs collected and redacted."

Step 7: Create the tar.gz Bundle

set -euo pipefail
tar -czf "${BUNDLE_DIR}.tar.gz" "${BUNDLE_DIR}/"
SIZE=$(du -h "${BUNDLE_DIR}.tar.gz" | cut -f1)
echo "Bundle created: ${BUNDLE_DIR}.tar.gz (${SIZE})"
echo "Contents:"
tar -tzf "${BUNDLE_DIR}.tar.gz"

Output

• lokalise-debug-YYYYMMDD-HHMMSS.tar.gz

  archive containing:

  • environment.txt

    — Node.js, SDK, CLI versions, token status

  • api-connectivity.txt

    — DNS, HTTPS latency, rate limit headers

  • projects.json

    — Project list with key/language counts and progress

  • processes.json

    — Recent file upload process statuses per project

  • logs-redacted.txt

    — Relevant logs with tokens and emails scrubbed

Error Handling

401 Unauthorized

403 Forbidden

429 Too Many Requests

sleep 0.17

--limit

projects.json

nslookup

dig api.lokalise.com

/etc/resolv.conf

tar

~/tmp

Examples

Quick One-Liner API Health Check

set -euo pipefail
curl -s -w "\nHTTP %{http_code} in %{time_total}s\n" \
  -H "X-Api-Token: $LOKALISE_API_TOKEN" \
  "https://api.lokalise.com/api2/projects?limit=1" | jq '{project: .projects[0].name, keys: .projects[0].statistics.keys_total}'

Check SDK Version Programmatically

set -euo pipefail
node -e "const pkg = require('@lokalise/node-api/package.json'); console.log('SDK:', pkg.version, '| Node:', process.version)"

Redaction Safety Checklist

Always redacted: API tokens, webhook secrets, OAuth credentials, email addresses, any 32+ character hex strings.

Safe to include: Error messages, stack traces (after redaction pass), SDK and runtime versions, project IDs, HTTP status codes, rate limit header values.

Resources

• Lokalise API Reference
• Lokalise Status Page
• Lokalise Support
• Community Forum
• Rate Limits Documentation

Next Steps

• For rate limit issues found in the bundle, see

  lokalise-performance-tuning

  .
• For SDK version mismatches, see

  lokalise-upgrade-migration

  .
• Attach the

  .tar.gz

  bundle directly to a Lokalise support ticket at support@lokalise.com.