/mpm-ticket

High-level ticketing workflows delegating to ticketing agent.

Usage

/mpm-ticket <subcommand> [options]

CRITICAL: PM delegates ALL ticketing operations to ticketing agent. PM NEVER uses MCP tools directly.

Subcommands

/mpm-ticket organize

Review, transition states, update priorities, identify stale tickets.

MCP Tools (ticketing agent uses):

• ticket_list, ticket_read, ticket_comment
• ticket_transition, ticket_update
• ticket_find_stale

Output: Tickets transitioned, priorities updated, stale tickets identified, next actions.

/mpm-ticket proceed

Analyze project board and recommend next actionable steps.

MCP Tools (ticketing agent uses):

• project_status, ticket_list, ticket_search
• epic_issues, get_available_transitions

Output: Project health, recommended next actions (top 3), blockers requiring attention.

/mpm-ticket status

Generate comprehensive status report covering work, tickets, project health.

MCP Tools (ticketing agent uses):

• project_status, ticket_list, ticket_search
• ticket_find_stale, get_my_tickets

Output: Health metrics, ticket counts, high-priority work, blockers, recent activity, risk assessment.

/mpm-ticket update

Create project status update (Linear ProjectUpdate).

MCP Tools (ticketing agent uses):

• project_status, project_update_create
• project_update_list, ticket_list

Output: Update ID, health status, accomplishments, metrics, risks, next sprint focus, published link.

/mpm-ticket project <url>

Set project URL for context (Linear/GitHub/JIRA).

MCP Tools (ticketing agent uses):

• config_set_default_project, epic_get, config_get

Output: Project context configured, platform/ID/name, access verified, summary.

Delegation Pattern

WRONG ❌:

# PM directly using MCP tools
result = mcp__mcp-ticketer__ticket_list()

CORRECT ✅:

# PM delegates to ticketing agent
PM: "I'll have ticketing organize tickets..."
[PM constructs delegation prompt]
[Ticketing agent uses MCP tools]
PM: [Presents results]

Fallback Strategy

If mcp-ticketer unavailable, ticketing agent falls back to aitrackdown CLI:

aitrackdown status tasks
aitrackdown show TICKET-123
aitrackdown transition TICKET-123 done

PM still delegates - ticketing agent handles CLI fallback internally.

Example Workflows

# Organize and analyze
/mpm-ticket organize          # Clean up board
/mpm-ticket proceed           # Get next steps

# Weekly update
/mpm-ticket update            # Create status update

# Project setup
/mpm-ticket project https://linear.app/team/project/abc-123

See docs/commands/ticket.md for comprehensive documentation.