Apollo Data Handling

Overview

Data management, compliance, and governance practices for Apollo.io contact data including GDPR, data retention, and secure handling.

Data Classification

Data Type	Classification	Retention	Handling
Email addresses	PII	2 years	Encrypted at rest
Phone numbers	PII	2 years	Encrypted at rest
Names	PII	2 years	Standard
Job titles	Business	5 years	Standard
Company info	Business	5 years	Standard
Engagement data	Analytics	1 year	Aggregated

GDPR Compliance

Right to Access (Subject Access Request)

// src/services/gdpr/access.service.ts
import { Contact } from '../../models/contact.model';
import { Engagement } from '../../models/engagement.model';

interface SubjectAccessResponse {
  personalData: {
    contact: Partial<Contact>;
    engagements: Partial<Engagement>[];
  };
  processingPurposes: string[];
  dataRetention: string;
  dataSources: string[];
}

export async function handleSubjectAccessRequest(
  email: string
): Promise<SubjectAccessResponse> {
  // Find all data for this subject
  const contact = await prisma.contact.findFirst({
    where: { email },
    select: {
      id: true,
      email: true,
      name: true,
      firstName: true,
      lastName: true,
      title: true,
      phone: true,
      linkedinUrl: true,
      company: {
        select: {
          name: true,
          domain: true,
        },
      },
      createdAt: true,
      updatedAt: true,
    },
  });

  if (!contact) {
    return {
      personalData: { contact: {}, engagements: [] },
      processingPurposes: [],
      dataRetention: 'No data found',
      dataSources: [],
    };
  }

  const engagements = await prisma.engagement.findMany({
    where: { contactId: contact.id },
    select: {
      type: true,
      occurredAt: true,
      sequenceId: true,
    },
  });

  return {
    personalData: {
      contact,
      engagements,
    },
    processingPurposes: [
      'B2B sales outreach',
      'Lead qualification',
      'Marketing communications',
    ],
    dataRetention: '2 years from last activity',
    dataSources: ['Apollo.io API', 'User-provided forms'],
  };
}

Right to Erasure (Right to be Forgotten)

// src/services/gdpr/erasure.service.ts
interface ErasureResult {
  success: boolean;
  recordsDeleted: {
    contacts: number;
    engagements: number;
    sequences: number;
  };
  apolloNotified: boolean;
}

export async function handleErasureRequest(email: string): Promise<ErasureResult> {
  const result: ErasureResult = {
    success: false,
    recordsDeleted: { contacts: 0, engagements: 0, sequences: 0 },
    apolloNotified: false,
  };

  try {
    // Start transaction
    await prisma.$transaction(async (tx) => {
      // Find contact
      const contact = await tx.contact.findFirst({ where: { email } });
      if (!contact) {
        throw new Error('Contact not found');
      }

      // Delete engagements
      const deletedEngagements = await tx.engagement.deleteMany({
        where: { contactId: contact.id },
      });
      result.recordsDeleted.engagements = deletedEngagements.count;

      // Remove from sequences
      const deletedSequences = await tx.sequenceEnrollment.deleteMany({
        where: { contactId: contact.id },
      });
      result.recordsDeleted.sequences = deletedSequences.count;

      // Delete contact
      await tx.contact.delete({ where: { id: contact.id } });
      result.recordsDeleted.contacts = 1;

      // Notify Apollo (if they support it)
      try {
        await notifyApolloOfDeletion(email);
        result.apolloNotified = true;
      } catch (e) {
        console.warn('Could not notify Apollo of deletion', e);
      }
    });

    result.success = true;

    // Log for audit
    await auditLog.create({
      type: 'GDPR_ERASURE',
      subject: hashEmail(email), // Don't store email in audit log
      timestamp: new Date(),
      recordsAffected: result.recordsDeleted,
    });

    return result;
  } catch (error) {
    console.error('Erasure request failed:', error);
    throw error;
  }
}

async function notifyApolloOfDeletion(email: string): Promise<void> {
  // Apollo doesn't have a deletion API, but we can:
  // 1. Remove from all sequences
  // 2. Mark as do-not-contact
  // 3. Open support ticket for full removal

  console.log(`Note: Contact Apollo support to fully delete ${email} from their system`);
}

Consent Management

// src/services/consent/consent.service.ts
import { z } from 'zod';

const ConsentSchema = z.object({
  email: z.string().email(),
  purposes: z.array(z.enum([
    'sales_outreach',
    'marketing_email',
    'analytics',
    'third_party_sharing',
  ])),
  timestamp: z.date(),
  source: z.string(),
  ipAddress: z.string().optional(),
});

type Consent = z.infer<typeof ConsentSchema>;

export async function recordConsent(consent: Consent): Promise<void> {
  await prisma.consent.create({
    data: {
      email: consent.email,
      purposes: consent.purposes,
      grantedAt: consent.timestamp,
      source: consent.source,
      ipAddress: consent.ipAddress,
    },
  });
}

export async function checkConsent(email: string, purpose: string): Promise<boolean> {
  const consent = await prisma.consent.findFirst({
    where: {
      email,
      purposes: { has: purpose },
      revokedAt: null,
    },
    orderBy: { grantedAt: 'desc' },
  });

  return !!consent;
}

export async function revokeConsent(email: string, purpose?: string): Promise<void> {
  if (purpose) {
    // Revoke specific purpose
    await prisma.consent.updateMany({
      where: { email, purposes: { has: purpose } },
      data: { revokedAt: new Date() },
    });
  } else {
    // Revoke all
    await prisma.consent.updateMany({
      where: { email },
      data: { revokedAt: new Date() },
    });
  }
}

Data Retention

// src/jobs/data-retention.job.ts
import { CronJob } from 'cron';

// Run daily at 2 AM
const retentionJob = new CronJob('0 2 * * *', async () => {
  console.log('Starting data retention cleanup...');

  const retentionPolicies = [
    { table: 'contacts', field: 'lastActivityAt', maxAgeDays: 730 },
    { table: 'engagements', field: 'occurredAt', maxAgeDays: 365 },
    { table: 'auditLogs', field: 'createdAt', maxAgeDays: 2555 }, // 7 years
  ];

  for (const policy of retentionPolicies) {
    const cutoffDate = new Date();
    cutoffDate.setDate(cutoffDate.getDate() - policy.maxAgeDays);

    const deleted = await prisma[policy.table].deleteMany({
      where: {
        [policy.field]: { lt: cutoffDate },
      },
    });

    console.log(`Deleted ${deleted.count} records from ${policy.table}`);
  }

  // Archive before deletion for compliance
  await archiveOldData();
});

async function archiveOldData(): Promise<void> {
  const archiveCutoff = new Date();
  archiveCutoff.setDate(archiveCutoff.getDate() - 365);

  // Export to cold storage before deletion
  const oldContacts = await prisma.contact.findMany({
    where: { lastActivityAt: { lt: archiveCutoff } },
  });

  if (oldContacts.length > 0) {
    await uploadToArchive('contacts', oldContacts);
  }
}

Data Export

// src/services/export/export.service.ts
import { stringify } from 'csv-stringify/sync';
import { createWriteStream } from 'fs';
import archiver from 'archiver';

interface ExportOptions {
  format: 'csv' | 'json';
  includeEngagements: boolean;
  dateRange?: { start: Date; end: Date };
}

export async function exportContactData(
  criteria: any,
  options: ExportOptions
): Promise<string> {
  const contacts = await prisma.contact.findMany({
    where: {
      ...criteria,
      ...(options.dateRange && {
        createdAt: {
          gte: options.dateRange.start,
          lte: options.dateRange.end,
        },
      }),
    },
    include: options.includeEngagements ? { engagements: true } : undefined,
  });

  const filename = `apollo-export-${Date.now()}`;

  if (options.format === 'csv') {
    const csv = stringify(contacts, {
      header: true,
      columns: ['id', 'email', 'name', 'title', 'company', 'createdAt'],
    });
    await writeFile(`exports/${filename}.csv`, csv);
    return `${filename}.csv`;
  } else {
    await writeFile(`exports/${filename}.json`, JSON.stringify(contacts, null, 2));
    return `${filename}.json`;
  }
}

export async function createSecureExport(
  contacts: any[],
  encryptionKey: string
): Promise<Buffer> {
  const data = JSON.stringify(contacts);
  const encrypted = await encrypt(data, encryptionKey);
  return encrypted;
}

Data Encryption

// src/lib/encryption.ts
import crypto from 'crypto';

const ALGORITHM = 'aes-256-gcm';
const IV_LENGTH = 16;
const AUTH_TAG_LENGTH = 16;

export function encryptPII(plaintext: string, key: Buffer): string {
  const iv = crypto.randomBytes(IV_LENGTH);
  const cipher = crypto.createCipheriv(ALGORITHM, key, iv);

  let encrypted = cipher.update(plaintext, 'utf8', 'hex');
  encrypted += cipher.final('hex');

  const authTag = cipher.getAuthTag();

  // Format: iv:authTag:ciphertext
  return `${iv.toString('hex')}:${authTag.toString('hex')}:${encrypted}`;
}

export function decryptPII(encrypted: string, key: Buffer): string {
  const [ivHex, authTagHex, ciphertext] = encrypted.split(':');

  const iv = Buffer.from(ivHex, 'hex');
  const authTag = Buffer.from(authTagHex, 'hex');

  const decipher = crypto.createDecipheriv(ALGORITHM, key, iv);
  decipher.setAuthTag(authTag);

  let decrypted = decipher.update(ciphertext, 'hex', 'utf8');
  decrypted += decipher.final('utf8');

  return decrypted;
}

// Column-level encryption for Prisma
export const encryptedFields = {
  email: {
    encrypt: (value: string) => encryptPII(value, getEncryptionKey()),
    decrypt: (value: string) => decryptPII(value, getEncryptionKey()),
  },
  phone: {
    encrypt: (value: string) => encryptPII(value, getEncryptionKey()),
    decrypt: (value: string) => decryptPII(value, getEncryptionKey()),
  },
};

Audit Logging

// src/services/audit/audit.service.ts
interface AuditEntry {
  action: string;
  actor: string;
  resource: string;
  resourceId: string;
  changes?: Record<string, { old: any; new: any }>;
  metadata?: Record<string, any>;
  timestamp: Date;
}

export async function logDataAccess(entry: AuditEntry): Promise<void> {
  await prisma.auditLog.create({
    data: {
      action: entry.action,
      actor: entry.actor,
      resource: entry.resource,
      resourceId: entry.resourceId,
      changes: entry.changes ? JSON.stringify(entry.changes) : null,
      metadata: entry.metadata ? JSON.stringify(entry.metadata) : null,
      occurredAt: entry.timestamp,
    },
  });
}

// Middleware to audit all data access
export function auditMiddleware(req: any, res: any, next: any) {
  const originalSend = res.send;

  res.send = function(body: any) {
    // Log data access
    if (req.path.includes('/apollo/') && req.method === 'GET') {
      logDataAccess({
        action: 'DATA_ACCESS',
        actor: req.user?.id || 'anonymous',
        resource: 'apollo_contact',
        resourceId: req.params.id || 'bulk',
        metadata: {
          path: req.path,
          query: req.query,
          responseSize: body?.length,
        },
        timestamp: new Date(),
      });
    }

    return originalSend.call(this, body);
  };

  next();
}

Output

• GDPR compliance (access, erasure, consent)
• Data retention policies
• Secure data export
• Column-level encryption
• Comprehensive audit logging

Error Handling

Issue	Resolution
Export too large	Implement streaming
Encryption key lost	Use key management service
Audit log gaps	Implement retry queue
Consent conflicts	Use latest consent record

Resources

• GDPR Official Text
• CCPA Requirements
• Apollo Privacy Policy

Next Steps

Proceed to

apollo-enterprise-rbac

for access control.