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claude-codeproductivity

Claude-skill-registry closed-loop-community-playbook

Processes for routing community insights/actions and communicating outcomes

install
source · Clone the upstream repo
git clone https://github.com/majiayu000/claude-skill-registry
Claude Code · Install into ~/.claude/skills/
T=$(mktemp -d) && git clone --depth=1 https://github.com/majiayu000/claude-skill-registry "$T" && mkdir -p ~/.claude/skills && cp -r "$T/skills/data/closed-loop-community-playbook" ~/.claude/skills/majiayu000-claude-skill-registry-closed-loop-community-playbook && rm -rf "$T"
manifest: skills/data/closed-loop-community-playbook/SKILL.md
tags
#community-management#workflow-automation#communication#feedback-loops#project-tracking#member-engagement
source content

Closed-Loop Community Playbook Skill

When to Use

  • After capturing member insights or escalations that require action.
  • Coordinating follow-up between community, product, CS, and marketing teams.
  • Demonstrating accountability to members via updates and celebrations.

Framework

  1. Intake & Qualification – log insight ID, theme, severity, evidence, member metadata.
  2. Routing – assign accountable owner, squad, and due date with SLA tiers.
  3. Action Plan – outline fix/enhancement, dependencies, success metrics, and comms plan.
  4. Member Comms – draft acknowledgement, progress updates, and completion announcements.
  5. Retrospective – record outcomes, lessons, and new opportunities.

Templates

  • Insight/action tracker with columns for owners, stage, and communication status.
  • Member update email/DM templates for acknowledgment, progress, completion.
  • Quarterly accountability report summarizing closed-loop wins.

Tips

  • Tag insights by member cohorts to personalize updates.
  • Celebrate shipped improvements publicly to reinforce participation value.
  • Pair with 
    run-member-insight-sprint
    so every campaign produces accountable actions.