Claude-skill-registry faq_database

Imported skill faq_database from openai

install
source · Clone the upstream repo
git clone https://github.com/majiayu000/claude-skill-registry
Claude Code · Install into ~/.claude/skills/
T=$(mktemp -d) && git clone --depth=1 https://github.com/majiayu000/claude-skill-registry "$T" && mkdir -p ~/.claude/skills && cp -r "$T/skills/data/faq-database-bitwikiorg-skills-md" ~/.claude/skills/majiayu000-claude-skill-registry-faq-database && rm -rf "$T"
manifest: skills/data/faq-database-bitwikiorg-skills-md/SKILL.md
source content

FAQ Database

Purpose: Organize frequently asked questions with answers.

Schema

PropertyTypeOptionsPurpose
Questiontitle-The question being asked
CategoryselectProduct, Engineering, Support, HR, GeneralQuestion topic
Tagsmulti_select-Specific topics (auth, billing, onboarding, etc.)
Answer TypeselectQuick Answer, Detailed Guide, Link to DocsResponse format
Last Revieweddate-When answer was verified
Helpful Countnumber-Track usefulness (optional)
AudienceselectInternal, External, AllWho should see this
Related QuestionsrelationLinks to related FAQsConnect similar topics

Usage

Create FAQ entries with properties:
{
  "Question": "How do I reset my password?",
  "Category": "Support",
  "Tags": "authentication, password, login",
  "Answer Type": "Quick Answer",
  "Last Reviewed": "2025-10-01",
  "Audience": "External"
}

Content Template

Each FAQ page should include:

  • Short Answer: 1-2 sentence quick response
  • Detailed Explanation: Full answer with context
  • Steps (if applicable): Numbered procedure
  • Screenshots (if helpful): Visual guidance
  • Related Questions: Links to similar FAQs
  • Additional Resources: External docs or videos

Views

By Category: Group by Category Recently Updated: Sort by Last Reviewed descending Needs Review: Filter where Last Reviewed > 180 days ago External FAQs: Filter where Audience contains "External" Popular: Sort by Helpful Count descending (if tracking)

Best Practices

  1. Use clear questions: Write questions as users would ask them
  2. Provide quick answers: Lead with the direct answer, then elaborate
  3. Link related FAQs: Help users discover related information
  4. Review regularly: Keep answers current and accurate
  5. Track what's helpful: Use feedback to improve frequently accessed FAQs