Claude-skill-registry health-score

Review account health across portfolio

install
source · Clone the upstream repo
git clone https://github.com/majiayu000/claude-skill-registry
Claude Code · Install into ~/.claude/skills/
T=$(mktemp -d) && git clone --depth=1 https://github.com/majiayu000/claude-skill-registry "$T" && mkdir -p ~/.claude/skills && cp -r "$T/skills/data/health-score" ~/.claude/skills/majiayu000-claude-skill-registry-health-score && rm -rf "$T"
manifest: skills/data/health-score/SKILL.md
source content

Purpose

Monitor portfolio health, identify at-risk accounts, and prioritize proactive engagement.

Usage

  • /health-score
    - Full portfolio review
  • /health-score [segment]
    - Focus on specific segment/tier

Steps

  1. Scan customer account pages in 05-Areas/People/External/ and 05-Areas/Companies/

  2. For each account, assess:

    • Last contact date (flag if >30 days)
    • Open support issues
    • Product adoption/usage trends
    • Upcoming renewal dates
    • Champion engagement
  3. Calculate health indicators:

    • Green: Engaged, no issues
    • Yellow: Warning signs
    • Red: At-risk
  4. Generate portfolio dashboard:

    • Health distribution
    • At-risk accounts with reasons
    • Proactive outreach recommendations

Output Format

# 💚 Portfolio Health Score

**Accounts:** [Total]
**Health distribution:** Green: [X] | Yellow: [X] | Red: [X]

## 🚨 At-Risk (Red)
### [Account Name]
- **Risk factors:** No contact in 45 days, support ticket open 2 weeks
- **Renewal:** [Date] (X days away)
- **Action:** Schedule check-in call this week

## ⚠️ Watch List (Yellow)
[Similar format]

## ✅ Healthy (Green)
[Count] accounts in good standing

## Proactive Outreach Needed
1. [Account] - [Reason] - [Suggested action]