ECommerce-Skills customer-feedback-analysis

Customer Feedback Analysis

install

source · Clone the upstream repo

git clone https://github.com/nexscope-ai/eCommerce-Skills

Claude Code · Install into ~/.claude/skills/

T=$(mktemp -d) && git clone --depth=1 https://github.com/nexscope-ai/eCommerce-Skills "$T" && mkdir -p ~/.claude/skills && cp -r "$T/customer-feedback-analysis" ~/.claude/skills/nexscope-ai-ecommerce-skills-customer-feedback-analysis && rm -rf "$T"

manifest: customer-feedback-analysis/SKILL.md

source content

Customer Feedback Analysis

AI-powered customer feedback and review sentiment analysis skill. Extracts pain points, feature requests, and improvement priorities from customer reviews across e-commerce platforms.

Capabilities

Generates actionable reviews & reputation frameworks based on your specific business context
Works across major e-commerce platforms (Amazon, Shopify, Walmart, WooCommerce, Etsy, TikTok Shop)
Provides data-driven recommendations with industry benchmarks
Outputs ready-to-implement plans, not just generic advice

Install

clawhub install customer-feedback-analysis

Usage

Input: Product reviews, customer feedback data, brand/ASIN

Output: Sentiment analysis report, pain point extraction, feature request ranking, improvement priority matrix

Example Prompt

"I run a [your business type] on [platform]. Help me set up customer feedback analysis for my business. Here's my current situation: [describe context]."

Limitations

Requires your specific business data for accurate recommendations
Market benchmarks are based on US/EU data — adjust for other regions
Recommendations should be validated against your platform's current policies
Does not replace dedicated monitoring SaaS tools — designs the strategy and framework

Built by Nexscope AI — AI-powered e-commerce intelligence.