install
source · Clone the upstream repo
git clone https://github.com/nexscope-ai/eCommerce-Skills
Claude Code · Install into ~/.claude/skills/
T=$(mktemp -d) && git clone --depth=1 https://github.com/nexscope-ai/eCommerce-Skills "$T" && mkdir -p ~/.claude/skills && cp -r "$T/ecommerce-customer-retention" ~/.claude/skills/nexscope-ai-ecommerce-skills-ecommerce-customer-retention && rm -rf "$T"
manifest:
ecommerce-customer-retention/SKILL.mdsource content
E-Commerce Customer Retention
Increase customer retention and repeat purchases for e-commerce businesses. Email flows, loyalty programs, subscription models, customer segmentation, and win-back strategies.
Capabilities
- Customer retention metrics and benchmarking (by industry)
- Post-purchase email and SMS flow design
- Loyalty and rewards program setup
- Subscription and auto-replenishment models
- Customer segmentation: RFM analysis
- Win-back campaign strategy for lapsed customers
- Review and referral program integration
- Customer lifetime value optimization
Install
npx skills add nexscope/ecommerce-customer-retention
Usage
Ask your AI agent:
- "Build a customer retention strategy for my Shopify store."
- "Design a loyalty program for my beauty brand."
- "Create win-back email flows for customers who haven't purchased in 90 days."
Output
Structured recommendations with actionable steps, benchmarks, and platform-specific guidance.
Built by Nexscope — AI-powered e-commerce tools for sellers worldwide.