ECommerce-Skills online-reputation-management

Online Reputation Management

install

source · Clone the upstream repo

git clone https://github.com/nexscope-ai/eCommerce-Skills

Claude Code · Install into ~/.claude/skills/

T=$(mktemp -d) && git clone --depth=1 https://github.com/nexscope-ai/eCommerce-Skills "$T" && mkdir -p ~/.claude/skills && cp -r "$T/online-reputation-management" ~/.claude/skills/nexscope-ai-ecommerce-skills-online-reputation-management && rm -rf "$T"

manifest: online-reputation-management/SKILL.md

source content

Online Reputation Management

AI-powered online reputation management skill for e-commerce brands. Builds reputation monitoring frameworks, negative review response strategies, rating recovery plans, and crisis communication templates.

Capabilities

Generates actionable monitoring & alerts frameworks based on your specific business context
Works across major e-commerce platforms (Amazon, Shopify, Walmart, WooCommerce, Etsy, TikTok Shop)
Provides data-driven recommendations with industry benchmarks
Outputs ready-to-implement plans, not just generic advice

Install

clawhub install online-reputation-management

Usage

Input: Brand name, product name, or store URL

Output: Reputation monitoring plan, negative review response templates, rating recovery roadmap, crisis response playbook

Example Prompt

"I run a [your business type] on [platform]. Help me set up online reputation management for my business. Here's my current situation: [describe context]."

Limitations

Requires your specific business data for accurate recommendations
Market benchmarks are based on US/EU data — adjust for other regions
Recommendations should be validated against your platform's current policies
Does not replace dedicated monitoring SaaS tools — designs the strategy and framework

Built by Nexscope AI — AI-powered e-commerce intelligence.