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ECommerce-Skills product-review-analysis

Analyze product reviews across any e-commerce platform. Extract actionable insights from customer feedback including pain points, praise patterns, feature requests, and sentiment trends.

install
source · Clone the upstream repo
git clone https://github.com/nexscope-ai/eCommerce-Skills
Claude Code · Install into ~/.claude/skills/
T=$(mktemp -d) && git clone --depth=1 https://github.com/nexscope-ai/eCommerce-Skills "$T" && mkdir -p ~/.claude/skills && cp -r "$T/product-review-analysis" ~/.claude/skills/nexscope-ai-ecommerce-skills-product-review-analysis && rm -rf "$T"
manifest: product-review-analysis/SKILL.md
source content

Product Review Analysis ⭐

Analyze product reviews across any e-commerce platform. Extract actionable insights from customer feedback including pain points, praise patterns, feature requests, and sentiment trends.

Supported platforms: Amazon, Shopify, WooCommerce, Walmart, TikTok Shop, Etsy, eBay, BigCommerce.

Built by Nexscope — your AI assistant for smarter e-commerce decisions.

Install

npx skills add nexscope-ai/eCommerce-Skills --skill product-review-analysis -g

Usage

I have 200 reviews on my Etsy shop averaging 4.5 stars. Help me analyze the negative reviews to find product improvement opportunities.

Capabilities

  • Multi-platform review aggregation framework (Amazon, Etsy, Shopify, etc.)
  • Sentiment trend analysis over time
  • Pain point categorization and frequency ranking
  • Feature satisfaction scoring
  • Review authenticity signal detection
  • Competitive review benchmarking

How This Skill Works

Step 1: Collect information from the user's message — product, platform, current situation, and goals.

Step 2: Ask one follow-up with all remaining questions using multiple-choice format. Allow shorthand answers (e.g., "1b 2c 3a").

Step 3: Research and analyze using the frameworks and methodology below.

Step 4: Deliver structured, actionable output with specific recommendations, not vague advice.

Output Format

  • Start with a summary of findings
  • Include specific data points and benchmarks where available
  • Provide prioritized action items
  • Mark estimates with ⚠️ when based on incomplete data
  • End with concrete next steps

Other Skills

More e-commerce skills: nexscope-ai/eCommerce-Skills

Amazon-specific skills: nexscope-ai/Amazon-Skills

Built by Nexscope — your AI assistant for smarter e-commerce decisions.