Skills skill-recording-qa

apiVersion: skill.ooder.net/v1 kind: SkillPackage

metadata: id: skill-recording-qa name: 录音质检系统 version: "3.0.1" description: 录音上传、人工审核、质检分析的完整解决方案 author: Ooder Team icon: ri-mic-line

spec: capability: category: biz capabilities: - id: recording-upload name: 录音上传 description: 上传录音文件进行质检 category: service autoBind: true

- id: manual-review
  name: 人工审核
  description: 人工审核录音并评�?      category: service
  autoBind: true
  
- id: qa-analysis
  name: 质检分析
  description: 录音质检分析和报告生�?      category: ai
  autoBind: false
  
- id: statistics-report
  name: 统计报表
  description: 质检统计报表生成
  category: service
  autoBind: false
  

dependencies: - skillId: skill-vfs-base version: ">=3.0.1" required: true description: 文件存储服务（录音存储） - skillId: skill-llm-chat version: ">=3.0.1" required: false description: LLM服务（智能质检分析�?
skillForm: SCENE

scene: type: INTERACTIVE visibility: public name: 录音质检 description: 录音上传、审核、质检分析

roles: - id: qa-manager name: 质检管理�? description: 质检管理员，负责质检标准配置和报告查�? required: true minCount: 1 maxCount: 5 permissions: - manage-scoring - view-all - export-reports - configure - id: reviewer name: 审核�? description: 审核员，负责录音审核和评�? required: true minCount: 1 maxCount: 50 permissions: - review - score - view-assigned - id: agent name: 客服人员 description: 客服人员，上传录音供审核 required: false minCount: 0 maxCount: 1000 permissions: - upload - view-own

activationSteps: qa-manager: - stepId: configure-scoring step: 1 action: configure-scoring title: 配置评分标准 description: 设置质检评分项目和权�? required: true skippable: false autoExecute: false - stepId: configure-storage step: 2 action: configure-storage title: 配置存储 description: 设置录音文件存储位置 required: true skippable: false autoExecute: false - stepId: invite-reviewers step: 3 action: invite-reviewers title: 邀请审核员 description: 添加审核员账�? required: false skippable: true autoExecute: false reviewer: - stepId: accept-invitation step: 1 action: accept-invitation title: 接受邀�? description: 加入质检团队 required: true skippable: false autoExecute: false agent: - stepId: register step: 1 action: register title: 注册账号 description: 创建客服账号 required: true skippable: false autoExecute: false

menus: qa-manager: - id: dashboard name: 质检概览 icon: ri-dashboard-line path: /recording-qa/dashboard order: 1 visible: true - id: scoring-config name: 评分配置 icon: ri-settings-3-line path: /recording-qa/scoring-config order: 2 visible: true - id: all-recordings name: 全部录音 icon: ri-folder-music-line path: /recording-qa/all-recordings order: 3 visible: true - id: reports name: 统计报表 icon: ri-bar-chart-line path: /recording-qa/reports order: 4 visible: true reviewer: - id: pending-review name: 待审�? icon: ri-inbox-line path: /recording-qa/pending-review order: 1 visible: true - id: reviewed name: 已审�? icon: ri-check-line path: /recording-qa/reviewed order: 2 visible: true agent: - id: upload name: 上传录音 icon: ri-upload-cloud-line path: /recording-qa/upload order: 1 visible: true - id: my-recordings name: 我的录音 icon: ri-music-line path: /recording-qa/my-recordings order: 2 visible: true

configSchema: type: object properties: storageType: type: string enum: [local, database, oss] default: database title: 存储类型 maxFileSize: type: integer default: 104857600 title: 最大文件大�?字节) allowedFormats: type: array default: [mp3, wav, m4a, ogg] title: 允许的音频格�? scoringItems: type: array title: 评分项目 default: - id: greeting name: 开场白 weight: 10 - id: communication name: 沟通技�? weight: 30 - id: professionalism name: 专业�? weight: 25 - id: problemSolving name: 问题解决 weight: 25 - id: closing name: 结束�? weight: 10 enableAutoQA: type: boolean default: false title: 启用自动质检

installOrder: - skill-vfs-base - skill-llm-chat - skill-recording-qa

estimatedResources: cpu: "100m" memory: "256Mi" storage: "500Mi"

estimatedDuration: "3-5分钟"