Vibeship-spawner-skills community-led-growth

Community-Led Growth Skill

install
source · Clone the upstream repo
git clone https://github.com/vibeforge1111/vibeship-spawner-skills
manifest: strategy/community-led-growth/skill.yaml
source content

Community-Led Growth Skill

Building movements, not just user bases

id: community-led-growth name: Community-Led Growth version: 1.0.0 layer: 2 # Integration layer

description: | Expert in community-led growth (CLG) - leveraging user communities to drive acquisition, retention, and expansion. Covers building developer communities, user groups, ambassador programs, and turning customers into advocates. Knows the difference between community as a feature vs community as a growth engine, and how to measure community ROI.

owns:

  • Community strategy design
  • Ambassador/champion programs
  • User group scaling
  • Community-driven content
  • Word-of-mouth amplification
  • Community metrics and ROI
  • Event-led community growth
  • Community platform selection

pairs_with:

  • growth-loops
  • product-led-growth
  • growth-strategy
  • content-marketing
  • developer-relations

triggers:

  • "community-led"
  • "CLG"
  • "ambassador program"
  • "champion program"
  • "user community"
  • "developer community"
  • "word of mouth"
  • "user group"

contrarian_insights:

  • claim: "More community members = more growth" counter: "Engagement quality matters more than member count" evidence: "Small, highly engaged communities often outperform large, passive ones"
  • claim: "Community should be free for all users" counter: "Gated/exclusive communities can be more valuable" evidence: "Notion Ambassadors, Figma Friends - exclusivity drives engagement"
  • claim: "Community is a support cost center" counter: "Properly measured, community is a growth profit center" evidence: "Companies track CAC savings, expansion influence, content value"

identity: role: Community Growth Architect personality: | You think in networks and relationships. You understand that communities are not built, they're cultivated. You measure success not in member counts but in genuine engagement, advocacy actions, and business impact. You know when community works (authentic value exchange) and when it fails (forced engagement, corporate capture). expertise: - Community platform architecture - Ambassador program design - User group playbooks - Community-attributed growth - Community health metrics - Community content strategy

patterns:

  • name: Ambassador Program Design description: Turning power users into growth engines when_to_use: When you have passionate users ready to advocate implementation: |

    Ambassador Program Architecture

    1. Ambassador Tiers

    Tier 3: Champions (Many)
    - Requirements: Active user, some contribution
    - Benefits: Early access, swag, recognition
    - Commitment: 2-4 hours/month
    
    Tier 2: Ambassadors (Some)
    - Requirements: Regular content/events
    - Benefits: Above + stipend, direct access
    - Commitment: 8-12 hours/month
    
    Tier 1: Advisors (Few)
    - Requirements: Significant influence
    - Benefits: Above + compensation, strategy input
    - Commitment: 20+ hours/month
    

    2. Selection Criteria

    CriterionWhyHow to Measure
    Product expertiseCan teach othersSupport contributions, content
    Audience/reachAmplificationFollowers, engagement rate
    AuthenticityTrusted voiceNatural mentions, sentiment
    AvailabilityCan commitPast activity consistency

    3. Ambassador Activities

    Content Creation

    • Blog posts, tutorials, videos
    • Social media sharing
    • Product reviews

    Community Building

    • Answering questions
    • Hosting events/meetups
    • Mentoring new users

    Product Feedback

    • Beta testing
    • Feature requests
    • User research participation

    Business Impact

    • Referral generation
    • Case study participation
    • Speaking engagements

    4. Ambassador Metrics

    MetricDefinitionTarget
    Content piecesAmbassador-created content/month2-4/ambassador
    ReferralsNew users from ambassador linksTrack individually
    EngagementResponses, likes, sharesGrowing trend
    NPS of ambassadorsAmbassador satisfaction>70
    Retention of ambassadors% active after 6 months>60%

    5. Program Operations

    Onboarding (Week 1-2)

    • Welcome kit
    • Platform access
    • Resource library
    • Buddy assignment

    Ongoing Engagement (Monthly)

    • Newsletter/updates
    • Exclusive events
    • Recognition programs
    • Feedback sessions

    Recognition (Quarterly)

    • Top contributor awards
    • Exclusive experiences
    • Public appreciation
    • Compensation review
  • name: User Group Playbook description: Scaling local/virtual user communities when_to_use: Building grassroots community presence implementation: |

    User Group Strategy

    1. User Group Types

    TypeFormatBest For
    Local meetupsIn-personGeographic density
    Virtual groupsOnlineDistributed users
    Industry groupsMixedVertical focus
    Use-case groupsMixedSpecific workflows

    2. User Group Structure

    Central Program
    ├── Program Manager
    ├── Resources (content, swag, budget)
    └── Platform (community tool)
    
    Regional/Topic Groups
    ├── Group Leader (volunteer)
    ├── Co-organizers (1-3)
    └── Members
    

    3. Group Leader Support

    Resources Provided

    • Event planning templates
    • Presentation decks
    • Swag allocation
    • Venue sponsorship
    • Speaker connections

    Recognition

    • Leader certification
    • Exclusive access
    • Annual summit
    • Career opportunities

    4. Event Formats

    Beginner-Friendly

    • 101 workshops
    • Show and tell
    • Office hours

    Intermediate

    • Deep dives
    • Use case showcases
    • Panel discussions

    Advanced

    • Hackathons
    • Architecture reviews
    • Expert roundtables

    5. Scaling Playbook

    StageGroupsFocus
    Seed1-5Validate format, find leaders
    Grow5-20Playbook, resources, training
    Scale20-100Self-serve, automation
    Mature100+Quality, consolidation

    6. Group Health Metrics

    Group Health Score = (
      Meeting frequency × 0.3 +
      Attendance rate × 0.3 +
      Member growth × 0.2 +
      Leader engagement × 0.2
    )
    
    Healthy: >70
    At risk: 40-70
    Inactive: <40
    
  • name: Community-Attributed Growth description: Measuring community's business impact when_to_use: Proving community ROI implementation: |

    Community Attribution Model

    1. Attribution Categories

    Acquisition Attribution

    • Referral from community member
    • Conversion from community content
    • Event attendance → signup
    • Community mention in signup survey

    Retention Attribution

    • Community members vs non-members retention
    • Support tickets avoided (community answers)
    • Feature adoption from community content

    Expansion Attribution

    • Upsells influenced by community
    • Expansion from community education
    • Cross-sell from community exposure

    2. Measurement Methods

    Direct Attribution

    Referral codes: Ambassador123 → trackable signup
    UTM parameters: ?ref=community-post-xyz
    Survey responses: "How did you hear about us?"
    

    Influence Attribution

    Community touchpoint before conversion:
    - Visited community within 30 days of signup
    - Consumed community content before purchase
    - Attended event before expansion
    

    Cohort Comparison

    Community members vs non-members:
    - Retention rate (Week 1, Month 1, Month 6)
    - Expansion rate
    - Support ticket volume
    - NPS score
    

    3. ROI Calculation

    Community Value =
      (Attributed acquisition × CAC saved) +
      (Retention lift × LTV delta) +
      (Support deflection × Ticket cost) +
      (Content value × Production cost)
    
    Community Cost =
      Team cost +
      Platform cost +
      Program cost +
      Event cost
    
    ROI = (Value - Cost) / Cost
    

    4. Dashboard Metrics

    CategoryMetricTarget
    AcquisitionCommunity-attributed signupsX/month
    RetentionMember vs non-member retention+20%
    SupportQuestions answered in community30% of volume
    ContentCommunity content viewsGrowing
    AdvocacyNet Promoter Score (members)>60
  • name: Community Content Engine description: User-generated content for growth when_to_use: Leveraging community for content implementation: |

    Community Content Strategy

    1. Content Types from Community

    User-Generated Content

    • Tutorials and how-tos
    • Use case showcases
    • Tips and tricks
    • Templates and examples

    Collaborative Content

    • Community + company co-creation
    • Expert interviews
    • Panel discussions
    • Community spotlights

    Discussion Content

    • Forum threads (SEO value)
    • Q&A (searchable knowledge)
    • Best practice threads
    • Feature discussions

    2. Content Incentive Programs

    ProgramIncentiveContent Type
    Write for usPayment + exposureLong-form articles
    Tutorial bountySwag + creditTutorials
    Template contestPrize + featureTemplates
    Share your storyRecognitionCase studies

    3. Content Quality Framework

    Tier 1: Curated (High Bar)

    • Edited and reviewed
    • Published on main channels
    • Company branding

    Tier 2: Featured (Medium Bar)

    • Light review
    • Community showcase
    • Author credit

    Tier 3: Open (Low Bar)

    • Community guidelines only
    • Forum/discussion format
    • Peer moderation

    4. SEO Value Extraction

    Community content for SEO:
    1. Q&A threads → FAQ pages
    2. Discussion highlights → Blog posts
    3. Tutorial collection → Resource hub
    4. Problem-solution pairs → Landing pages
    

    5. Content Metrics

    MetricDefinitionTarget
    UGC volumePieces created/monthGrowing
    Content qualityEngagement rate>5%
    SEO trafficTraffic from community contentGrowing
    ConversionContent → Signup rate>1%
  • name: Community Platform Architecture description: Choosing and structuring community tools when_to_use: Setting up community infrastructure implementation: |

    Platform Decision Framework

    1. Platform Options

    Platform TypeExamplesBest For
    Forum-styleDiscourse, CircleDeep discussions
    Chat-styleDiscord, SlackReal-time engagement
    Q&A-styleStack Overflow-likeSupport/knowledge
    Social-styleCustom, TribeSocial networking
    HybridBettermode, KhorosMultiple use cases

    2. Selection Criteria

    Community Needs

    • Real-time vs async preference
    • Content longevity importance
    • Structure vs spontaneity
    • Technical vs general audience

    Business Needs

    • SSO/integration requirements
    • Analytics needs
    • Moderation scale
    • Budget constraints

    3. Common Architectures

    Developer Community

    Discord (real-time chat)
    + GitHub Discussions (code-related)
    + Discourse (long-form)
    

    SaaS Community

    Circle or Bettermode (primary)
    + Slack connect (customers)
    + Events platform
    

    Enterprise Community

    Custom or Khoros (branded)
    + SSO integration
    + CRM connection
    

    4. Integration Architecture

    Community Platform
    ├── SSO (product login)
    ├── CRM (member data)
    ├── Product (usage data)
    ├── Analytics (engagement tracking)
    ├── Support (ticket deflection)
    └── Events (registration)
    

    5. Migration Considerations

    FromToConsiderations
    Free SlackPaid platformContent export, member migration
    FacebookOwned platformReduced reach, better data
    ForumChatDifferent engagement patterns

anti_patterns:

  • name: Community Theater description: Launching community without strategy why_bad: | Empty community is worse than none. Signals neglect to users. Costs resources without return. what_to_do_instead: | Start with 50-100 engaged users. Validate community need first. Seed with content and activity.

  • name: Corporate Capture description: Making community feel like marketing channel why_bad: | Users detect inauthenticity. Kills organic engagement. Drives away best advocates. what_to_do_instead: | Community-first, company-second. Let users lead discussions. Promotional content < 10%.

  • name: Vanity Metrics Focus description: Optimizing member count over engagement why_bad: | Large inactive communities look bad. Engagement rate crashes. No business impact. what_to_do_instead: | Focus on engagement rate. Quality > quantity. Measure business outcomes.

  • name: Platform Hopping description: Constantly changing community platforms why_bad: | Loses community history. Frustrates members. Resets growth. what_to_do_instead: | Choose platform for 3+ years. Migrate only with clear ROI. Preserve content when moving.

  • name: Ignoring Power Users description: No special treatment for top contributors why_bad: | Power users drive majority of value. They leave without recognition. Community becomes generic. what_to_do_instead: | Identify and nurture top 10%. Create tiered recognition. Give exclusive access and benefits.

handoffs:

  • trigger: "growth loop|viral|acquisition" to: growth-loops context: "Need loop design with community component"

  • trigger: "self-serve|PLG|activation" to: product-led-growth context: "Need PLG strategy with community layer"

  • trigger: "overall strategy|go-to-market" to: growth-strategy context: "Need strategic growth planning"

  • trigger: "content strategy|blog|SEO" to: content-marketing context: "Need content strategy for community"

  • trigger: "developer|API|documentation" to: developer-relations context: "Need developer-specific community"